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FAQ's

1. What services do you offer?

We provide tax and compliance services, bookkeeping, payroll, business advisory, and SMSF  administration for individuals and small to medium businesses. Services are tailored to suit  your circumstances and needs.

Fees vary depending on the services required and the complexity of your situation. We  provide transparent pricing and can issue a quote once your requirements are understood. 

Bookkeepers manage day-to-day financial records, while accountants focus on tax,  reporting, and advice. Many clients use both to stay organised and compliant throughout  the year.

Most businesses benefit from daily, weekly or monthly bookkeeping, depending on  transaction volume. Regular bookkeeping supports accurate reporting and reduces issues at  BAS and year-end.

We specialise in cloud-based systems such as Xero and BGL, but also support other  software’s when required.

You should keep invoices, receipts, bank statements, and records relating to income and  expenses. Most records must be retained for at least five years.

A Business Activity Statement (BAS) reports GST and other tax obligations. Businesses  registered for GST are generally required to lodge BAS.

Yes. We assist with catch-up and clean-up bookkeeping where records are incomplete or  inaccurate, as well as providing revival services for individuals and businesses behind in  lodgements.

Yes. While we are based in Canberra, we assist clients Australia-wide using secure cloud based systems. 

Yes. Changing accountants is typically straightforward. We manage the transition process,  including transferring records and liaising with the ATO and your previous accountant, to  ensure continuity.

It is helpful to bring identification, income statements, bank interest details, receipts for  deductions, and any documents relating to investments, rental properties, additional income  or business activities. If you are unsure what applies to your situation, we can advise prior to  your appointment.

Once your tax return is lodged, the ATO will assess it and issue a Notice of Assessment. This  outlines the outcome, including any refund or amount payable, which our office will forward  to you for filing or action.

There is free reserved parking at the front and rear of our building, as well as free public  parking at the nearby shops. 

Privacy Policy

Effective from: 

Vanzwan Accounting Plus respects your privacy and is committed to protecting personal information  collected through this website. 

Information We Collect 

When you visit our website, we may collect limited personal information such as: Your name and contact details if you submit an enquiry 

  • Basic technical data including IP address, browser type, and pages visited, for website  analytics and performance

We do not collect sensitive personal information through this website unless you choose to provide  it. 

How We Use Website Information 

Information collected through this website is used to: 

  • Respond to enquiries submitted via our contact forms 
  • Communicate with you regarding our services 
  • Monitor and improve website performance and user experience 

Storage and Security 

Website-related information is stored securely using reputable, Australian-compliant systems. We  take reasonable steps to protect information from misuse, interference, loss, or unauthorised access. 

Disclosure 

We do not sell or rent personal information collected via this website. Information may be disclosed  where required by law or to trusted service providers who assist in operating our website. 

Access and Enquiries 

You may request access to or correction of personal information we hold by contacting our office. Further Information 

This website privacy notice relates only to information collected through our website. A full privacy  policy covering client services and professional engagements is available on request.